Welcome to the mysms Support Community

Before you start!

Thanks for using our community forum. We're happy to help and have an open ear to your thoughts.

Ideas and suggestions (forum below)

Do you have an idea on how we can improve our app? Please take a look at the existing suggestions to leave your vote or post a new one.

 Issues and questions (knowledge base or contact form)

If you ran into an issue or if you have general questions, please go through our knowledge base or use the contact form on the right hand-side of this page.

Ideas and suggestions 

Top ideas from the community (201 ideas)

Recently updated ideas

Knowledge Base

  1. General 

    1. How can I use mysms Premium?
    2. Are my messages and data secure?
    3. What is the mysms cloud?
    4. Can I use mysms without a smartphone?
    5. I forgot my password. What should I do?
  2. Android phone 

    1. How do I change my mobile number?
    2. To whom can I send messages? Can I text for free?
    3. How can I use mysms friends to text for free?
    4. Why should I use mysms as default SMS app on my smartphone (Android 4.4)?
    5. How to use websms connectors for mysms?
  3. Android tablet 

    1. How do I use the mysms Android tablet app?
    2. Why can’t I register on my Android tablet?
    3. I'm using a supported tablet. Why can't I download mysms?
    4. Why am I not able to send texts via my mobile carrier?
    5. My notifications are broken. What can I do?
  4. iPhone 

    1. Which iOS devices do you support?
    2. Can I change my telephone number?
    3. To which contacts can I send messages?
    4. Why am I not able to send texts via my mobile carrier on my iPhone?
    5. Why are my push notifications not working?
  5. iPad 

    1. How do I use mysms on my iPad?
    2. How do I register on my iPad?
    3. My push notifications are broken. What can I do?
    4. How can I disable the „in-app“ sound notification?
  6. Web App/Desktop 

    1. How do I use mysms on my computer?
    2. My SMS/MMS from desktop could not be sent. What can I do?
    3. What does the notification “Messages 24h not synced” exactly mean?
    4. How do I disable notifications?
    5. Can I send MMS?
  7. All articles 

    1. How can I use mysms Premium?
    2. How do I change my mobile number?
    3. How do I use the mysms Android tablet app?
    4. Which iOS devices do you support?
    5. How do I use mysms on my iPad?
    57 articles 

Feedback and Knowledge Base