Welcome to the mysms Support Community

Before you start!

Thanks for using our community forum. We're happy to help and have an open ear to your thoughts.

 Ideas and suggestions (forum below)

Do you have an idea on how we can improve our app? Please take a look at the existing suggestions to leave your vote or post a new one.

 Issues and questions (knowledge base)

If you ran into an issue or if you have general questions, please go through our knowledge base. Premium users can contact us directly via the email options in the mysms apps.

Knowledge Base

  1. General 

    1. How can I use mysms Premium?
    2. Is there a trial available for mysms Premium? How much does it cost? How can it be cancelled?
    3. The payment with PayPal for mysms Premium doesn’t work. What can I do?
    4. Are my messages and data secure?
    5. What is the mysms cloud?
  2. Android phone 

    1. How do I change/verify my mobile number?
    2. To whom can I send messages? Can I text for free?
    3. How can I use mysms friends to text for free?
    4. Why should I use mysms as default SMS app on my smartphone (Android 4.4)?
    5. How to use websms connectors for mysms?
  3. Android tablet / mirror for Android 

    1. How do I use mysms on my tablet?
    2. How can I use mysms mirror?
    3. Why can’t I register on my Android tablet/mysms mirror?
    4. I'm using a supported tablet or phone. Why can't I download mysms?
    5. My notifications are broken. What can I do?
  4. iPhone (no longer supported) 

    1. Will there be an update available for iPhone?
    2. Which iOS devices do you support?
    3. Can I change my telephone number?
    4. To which contacts can I send messages?
    5. Why am I not able to send texts via my mobile carrier on my iPhone?
  5. iPad / mirror for iPhone 

    1. How do I use mysms on my iPad?
    2. How do I use mysms mirror?
    3. How do I register on my iPad/in mysms mirror?
    4. My push notifications are broken. What can I do?
    5. How can I disable the „in-app“ sound notification?
  6. Web App / Desktop 

    1. How do I use mysms on my computer?
    2. My SMS/MMS from desktop could not be sent. What can I do?
    3. What does the notification “Messages 24h not synced” exactly mean?
    4. How do I disable notifications?
    5. Can I send MMS?
  7. All articles 

    1. How can I use mysms Premium?
    2. How do I change/verify my mobile number?
    3. How do I use mysms on my tablet?
    4. How do I use mysms on my iPad?
    5. How do I use mysms on my computer?
    65 articles 

Feedback and Knowledge Base