- Make sure you’re using the latest version of the mysms app for Android phone.
- If you’re using Android 5.x or later, please try to deactivate the option „Use new MMS Android API“ in the mysms settings (Sidebar – Send & Receive – MMS message). Then please check if further MMS options work for you (e.g. send MMS via WIFI).
- Please try if MMS are working, when you’re not connected to WIFI, but your regular data connection.
- Please fill in your APN settings (Android 4.4.4 or
lower) in the mysms settings on your phone (Sidebar - Send &
Receive - MMS message - Manual APN configuration)
You can find your APN settings in your Android settings (Settings - Wireless & Network - Mobile Networks - Access Point Names) or by searching the net (*Your network operator* *your phone* *MMS APN settings*).We noticed that Textra could also interfere the functionality of MMS. If you use mysms as your default SMS app, please make sure that the option "Auto-retrieve" (under Sidebar - Send & Recieve - Auto-retrieve) is activated or uninstall Textra.
mysms is a brand of Up to Eleven Digital Solutions GmbH
8010 Graz, Austria